Thank for partnering with Good Karma Bikes. 

We really value our partners and want to provide the best for (y)our client.  Tracking Outcomes is crucial for Good Karma’s continuous improvement.  Therefore, we have a two-minute survey for each client’s advocate to fill out.

Client anonymity is important.  We only need a client’s first name.  We will not require any further identification.

Here’s how this works.

What you, the advocate, does:

  1. Click the link below to be redirected to our two minute survey.
  2. When you are finished, enter the passphrase we gave you to submit the survey.
  3. Be sure to include a working phone number! Your client will receive a text once the bike is finished and ready to be picked up. If your client does not have a phone, please put your number. It is then your responsibility to notify them that the bike is ready. This could take up to a week or so – please be patient, we are matching your clients needs to the bikes we have in stock.

What the client does:

  1. Your client comes to 82 South Montgomery Street, San Jose, CA 95110.  We are a one-minute walk from VTA light rail: Green Line. (San Fernando stop) and a one minute walk from the Diridon Transit Hub (Caltrain)
  2. The client gives the name that was provided with the request.

That’s it.

One more thing.  Each Saturday, we host free repair clinics at our store.  Clinic intake starts at 10:00AM.  Your client is welcome.  Demand is high; space is limited; we operate first-come, first-served.  Consider this a warranty of sorts.

BEGIN SURVEY